Privacy Policy

Introduction

Pista Works LLC ("we," "our," or "us") operates Reflectial, a personal diary application with AI-powered insights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Account information (email address, password)
• Journal entries and mood tracking data
• Profile information you choose to provide
• Communications with our support team

Automatically Collected Information

When you use Reflectial, we automatically collect certain information, including:

• Device information (type, operating system, unique device identifiers)
• Usage data (features used, time spent, interaction patterns)
• Log data (IP address, access times, pages viewed)

How We Use Your Information

We use the collected information for:

• Providing and maintaining the Reflectial service
• Generating AI-powered insights from your journal entries
• Improving and personalizing your experience
• Communicating with you about updates, features, and support
• Ensuring security and preventing fraud
• Complying with legal obligations

Data Security

We implement industry-standard security measures to protect your personal information. Your journal entries are encrypted both in transit and at rest. We use secure authentication methods and regularly update our security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

AI Processing

Reflectial uses artificial intelligence to analyze your journal entries and provide insights. This processing is done securely, and your personal data is not used to train AI models that would be accessible to other users. The AI analysis is performed solely to enhance your personal experience.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in operating our service (under strict confidentiality)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Export your journal entries and data
• Opt-out of certain data collection practices
• Request a copy of the information we hold about you
• Delete your account and associated data

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

Reflectial is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Reflectial after such changes constitutes your acceptance of the updated policy.